Warranty

Terms of Sale

**designlux Lighting Product 5-Year Limited Warranty**

**Warranty Coverage:**

designlux, herein referred to as the “Manufacturer,” warrants its lighting products to be free from defects in materials and workmanship under normal use and service for a period of five (5) years from the date of purchase. This warranty is valid only for the original purchaser of the product and is not transferable.

**Warranty Details:**

  1. **Coverage**: This limited warranty covers the replacement or repair of lighting products that are found to be defective due to manufacturing defects, as determined by the Manufacturer.
  1. **Exclusions**: This warranty does not cover damages resulting from misuse, negligence, accidents, improper installation, unauthorized modifications, exposure to extreme environmental conditions, acts of nature, or any other circumstances beyond the Manufacturer’s control.
  1. **Claim Process**: To make a warranty claim, the original purchaser must contact designlux at our contact details provided on our website and provide proof of purchase (e.g., a valid sales receipt) along with a detailed description of the issue. The Manufacturer may request photographic evidence or the return of the product for inspection.
  1. **Resolution**: If a manufacturing defect is confirmed, the Manufacturer will, at its discretion, either repair or replace the defective product with a comparable product. This will be the sole remedy available under this warranty.
  1. **Shipping Costs**: The purchaser is responsible for any shipping or transportation costs associated with returning the product to the Manufacturer for inspection and repair or replacement. The Manufacturer will cover the cost of shipping the repaired or replacement product back to the purchaser.
  1. **Limitation of Liability**: The Manufacturer’s liability under this warranty is limited to the repair or replacement of the defective product, and it shall not be liable for any other damages, including but not limited to incidental, consequential, or punitive damages.

 

**Conditions and Notes:**

– The warranty begins from the date of purchase as indicated on the proof of purchase (sales receipt or invoice).

– This warranty is applicable only to products purchased directly from designlux or its authorized dealers and distributors.

– Any modifications or alterations made to the product without prior written consent from the Manufacturer will void this warranty.

**Please retain a copy of this warranty and the proof of purchase for your records.**

This warranty is subject to change without notice. For the most up-to-date warranty terms and conditions, please visit our official website or contact designlux.

Designlux

[7 November 2023]

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Irish Owned
+
Product Variants
1
Distributors

Lighting at the highest level. Contact us and we put you in touch with the right person

Datasheets

Detailed specification datasheets available for all products including tender text.

Certification

CE / Declaration of Conformity, Performances and Warranties.

Quality / Sustainability

Quality & Sustainability are at the core of our business.

Photometric Calculation files

Photometric lighting calculation files available for all products.

- designlux Ireland

Vision & Objectives

"Design a range of architectural specification grade light fittings"
Design Team
Design
"Quality that exceed the expectations of our clients."
Quality Team
Quality
"Continuous pursuit of our sustainable goals & objectives."
Sustainability
Environment

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